Sales Operations/Team Performance Manager

RK DIGITAL — Monastir Full-time | Monday–Friday, 9:00 AM–5:00 PMHighly attractive salary based on experience, plus a quarterly performance bonus RK DIGITAL is looking for a proactive, organized manager to coordinate our sales teams, improve performance, and keep our lead pipeline moving forward. Working directly with the CEO, you will support team leaders, follow up on their teams’ progress, maintain reliable dashboards, and strengthen collaboration between sales and data. We welcome experienced managers and strong sales team leaders ready to take on broader responsibility. Your Responsibilities Coordinate team leaders and salespeople: Set clear priorities, follow up on commitments, and ensure everyone understands their responsibilities and targets. Maintain a healthy sales pipeline: Ensure every active lead has an owner, an accurate status, and a clear next action. Address stalled opportunities and overdue follow-ups. Track KPIs and performance: Monitor sales activity, conversions, negotiations, and results. Identify performance gaps and implement practical improvement plans. Maintain dashboards and CRM accuracy: Keep records complete, current, and useful for management decisions. Prepare clear reports in English: Deliver structured updates covering results, challenges, priorities, and recommended actions. Strong reporting skills are essential. Coordinate with the data and research team: Communicate research needs, follow up on missing information, and improve handoffs between teams. Develop sales skills: Organize coaching and training in communication, negotiation, objection handling, follow-up, and closing. Strengthen team engagement: Encourage collaboration, knowledge sharing, accountability, and continuous learning. Improve daily operations: Establish clear workflows for lead assignment, reporting, follow-up, and escalation. Help simplify or automate repetitive tasks.