Job opportunity

Collections and Client Follow-Up Specialist

International Consulting Firm · Finance & Accounting

Sousse, TunisiaNot specifiedFull time

About this opportunity

Translated from French by AI. The original is below.

General mission Ensure the administrative, commercial and financial follow-up of clients, from preparing files through to invoicing and collecting receivables. The role also involves coordinating with internal teams, handling complaints and monitoring litigation files. Main duties and activities Client file management: create, update and monitor client files, contracts, amendments, guarantees and administrative documents. Internal coordination: act as the liaison between the sales and technical teams and monitor client requests and complaints. Invoicing and payment follow-up: issue and send invoices, monitor payment schedules, send preventive reminders and reconcile payments with the accounting department. Collections: pursue amicable collection of receivables, send payment reminders and prepare formal notices. Litigation follow-up: monitor files in collaboration with external legal counsel. Reporting: prepare dashboards and reports on receivables, overdue payments, collections and disputes. Continuous improvement: contribute to optimizing client management, invoicing and collections processes.

Original listing (French)

Chargé(e) de recouvrement et suivi Client

Mission générale Assurer le suivi administratif, commercial et financier des clients, depuis la constitution des dossiers jusqu’à la facturation et au recouvrement des créances. Le poste implique également la coordination avec les équipes internes, le traitement des réclamations et le suivi des dossiers contentieux. Missions et activités principales Gestion des dossiers clients : création, mise à jour et suivi des dossiers, contrats, avenants, garanties et pièces administratives. Coordination interne : assurer l’interface entre les équipes commerciales et techniques et suivre les demandes et réclamations clients. Facturation et suivi des paiements : émission et envoi des factures, suivi des échéanciers, relances préventives et rapprochement des encaissements avec la comptabilité. Recouvrement : assurer le recouvrement amiable des créances, effectuer les relances et préparer les mises en demeure. Suivi des contentieux : assurer le suivi des dossiers en collaboration avec les conseils juridiques externes. Reporting : élaborer les tableaux de bord et reportings relatifs aux créances, impayés, recouvrement et litiges. Amélioration continue : contribuer à l’optimisation des processus de gestion client, facturation et recouvrement.

Location and eligibility

Work locations: Sousse, Tunisia
Relocation assistance: Not specified
Visa sponsorship: Not specified

Relocation support does not automatically include visa sponsorship. Unknown information has not been confirmed by the source.

Source and dates

Originally posted: Posted 2 weeks ago
Application deadline: 29 October 2026 at 00:00 (Tunisia time)
Source: Tanitjobs
Last successful source check: 1 day ago

A source check confirms the information available at that time. It is not an endorsement of the employer or a guarantee that the role remains available.