Team Leaders (Bilingual Speakers)

The person we are looking for plays an extremely important role in motivating the company's teams and ensuring their success (automotive industry experience preferred ) What are you going to do? You will preside the hall and assist the operators You will manage operational briefings and updates on the specific campaign You will provide initial training and updating on products, services and applications You will be suggesting changes to be applied to the operational processes and for the development of the necessary supports You will be motivating the team entrusted in achieving excellent performance by encouraging team working You will monitor and verify the knowledge acquired by individual operators You will monitor the operational performance of the assigned team (quality and productivity) You will be reporting and monitoring compliance with contractual SLAs and service KPIs It is considered as a plus: If you are familiar with automotive industry