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Customer Care Advisors – Inbound Calls | French C1

O TalenT · Other

Chotrana 2, Ariana, TunisiaNot specifiedEntry levelFull time
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About this opportunity

Translated from French by AI. The original is below.

Otalent is recruiting 20 Customer Care Advisors for an international project based at El Ghazela Technology Park – Ariana. Your role: Answer incoming calls and assistance requests, and support customers Understand, rephrase and handle their requests. Handle complaints professionally and efficiently Enter information into the CRM. Meet quality standards and performance targets. Candidate profile: Fluent French, C1 level. Working knowledge of English, B2 level, is useful (English-speaking company) Good listening skills, confidence on the phone and a customer-focused approach. Proficiency with IT tools. Experience in a call center or customer service is preferred, but not required. Junior candidates, recent graduates and career changers are welcome. Full-time availability. This position is not compatible with studying alongside work.
Original listing (French)

Conseillers Customer Care – Réception d’appels | Français C1

Otalent recrute 20 Conseillers(ères) Customer Care pour un projet international basé au Pôle Technologique El Ghazela – Ariana. Votre mission : Répondre aux appels entrants / demandes d'assistance, et accompagner les clients Comprendre, reformuler et traiter leurs demandes. Gérer les réclamations avec professionnalisme et efficacité Saisir les informations dans le CRM. Respecter les standards qualité et les objectifs de performance. Profil recherché : Français courant, niveau C1. Anglais opérationnel, niveau B2 utile (entreprise Anglophone) Bonne écoute, aisance téléphonique et orientation client. Maîtrise des outils informatiques. Expérience en centre d’appels ou service client appréciée, mais non obligatoire. Profils juniors, jeunes diplômés et candidats en reconversion bienvenus. Disponibilité à temps plein. Poste non compatible avec des études en parallèle.

Location and eligibility

Work locations
  • Chotrana 2, Ariana, Tunisia
Relocation assistance
Not specified
Visa sponsorship
Not specified

Relocation support does not automatically include visa sponsorship. Unknown information has not been confirmed by the source.

Source and dates

Originally posted
Posted 5 days ago
Application deadline
12 November 2026 at 00:00 (Tunisia time)
Source
Tanitjobs
Last successful source check
1 day ago

A source check confirms the information available at that time. It is not an endorsement of the employer or a guarantee that the role remains available.

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