OUTSOURCIA
Tunis, Tunisia
Multichannel Customer Service Representative
JobWork mode not specified
- Pay not specified
Posted 19 Oct 2026Keejob
ViewMultichannel Customer Service RepresentativeJob opportunity
Team Leader
INTELCIA · Other
El Omrane Superieur, Tunis, TunisiaNot specifiedMid levelFull time
View application optionsAbout this opportunity
Translated from French by AI. The original is below.
A major player in the remote customer relationship management market, with 2,000 employees in France and Tunisia, our company offers a comprehensive range of multichannel customer relationship outsourcing services.
For our subsidiary, based in Tunis for over 10 years (200 employees), we are recruiting:
A Team Leader
Job requirements:
You must have a proven track record of managing a team in a call center, ideally in the insurance sector.
You know how to:
• Maintain a positive working environment by keeping your team motivated and productive;
• Measure performance and productivity in real time;
• Help advisors/salespeople develop their skills by providing the guidance and coaching needed to improve performance;
• Communicate individual and team results, identify performance gaps, and monitor action plans
• Have an excellent command of French
We offer:
• A contract: permanent
• An attractive salary, negotiable
• Monthly performance bonuses.
• Group insurance.
• Meal vouchers
• Transportation provided
Original listing (French)
Responsable d'équipe ( H/F)
Acteur majeur sur le marché de la gestion de la relation client à distance, avec 2000 collaborateurs en France et en Tunisie, notre société commercialise une offre complète d'externalisation de la relation client multi-canal.
Pour notre filiale basée à Tunis depuis plus de 10 ans (200 salariés), nous recrutons :
Un Responsable d'équipe
Exigences de l'emploi:
Vous justifiez impérativement d'une expérience réussie dans le management d'équipe en centre d'appel, Idéalement dans le secteur de l'assurance.
Vous savez :
• Entretenir un climat de travail positif en maintenant votre équipe motivée et productive ;
• Mesurer en temps réel la performance et la productivité ;
• Contribuer à la montée en compétence des conseillers / vendeurs en fournissant l'encadrement et le coaching nécessaires à l'amélioration des performances ;
• Communiquer les résultats individuels et d'équipe, identifier les écarts de performance et assurer le suivi des plans d'action
• Parfaite maîtrise du Français
Nous vous offrons :
• Un Contrat : CDI
• Un salaire attractif à négocier
• Des primes sur objectif mensuelles.
• Une assurance groupe.
• Tickets restaurants
• Transport assuré
Location and eligibility
- Work locations
- El Omrane Superieur, Tunis, Tunisia
- Relocation assistance
- Not specified
- Visa sponsorship
- Not specified
Relocation support does not automatically include visa sponsorship. Unknown information has not been confirmed by the source.
Source and dates
- Originally posted
- Posted 2 weeks ago
- Application deadline
- 5 November 2026 at 00:59 (Tunisia time)
- Source
- Keejob
- Last successful source check
- 14 hours ago
A source check confirms the information available at that time. It is not an endorsement of the employer or a guarantee that the role remains available.
More opportunities to explore
SOTUCHOC
Fouchana, Ben Arous, Tunisia
Welder (N)
JobWork mode not specifiedEntry level
- Pay not specified
Posted 19 Oct 2026Keejob
ViewWelder (N)SOTUCHOC
Fouchana, Ben Arous, Tunisia
Senior Mechanical Technician (N)
JobWork mode not specifiedEntry level
- Pay not specified
Posted 19 Oct 2026Keejob
ViewSenior Mechanical Technician (N)TECNOCASA GROUP
El Mourouj, Ben Arous, Tunisia
Tecnocasa El Mourouj 6 Agency Coordinator
JobWork mode not specified
- Pay not specified
Posted 19 Oct 2026Keejob
ViewTecnocasa El Mourouj 6 Agency Coordinator