OUTSOURCIA
Tunis, Tunisia
Multichannel Customer Service Representative
JobWork mode not specified
- Pay not specified
Posted 19 Oct 2026Keejob
ViewMultichannel Customer Service RepresentativeJob opportunity
Sales Representative - Agency Manager - Ticketing Agent
KARAM TOURS · Other
Sfax, TunisiaNot specifiedFull time
View application optionsAbout this opportunity
Translated from French by AI. The original is below.
As part of the development of our business, we are looking for motivated and reliable candidates to strengthen our team in the following positions:
1. Sales Representative
Main responsibilities:
Develop and maintain the customer portfolio.
Prospect for new customers and partners.
Present our services and provide sales follow-up.
Meet the sales targets set.
Candidate profile:
Education in business, management or a similar field.
Good interpersonal and communication skills.
Dynamic, organized and results-oriented.
Experience in a sales position is an asset.
Work location: Sfax or Tunis
2. Agency Manager
Main responsibilities:
Develop and maintain the customer portfolio.
Manage the agency and ensure its smooth operation.
Supervise and support the team.
Ensure the quality of customer service.
Monitor the agency’s sales and administrative targets.
Provide reporting and monitor activities.
Candidate profile:
Higher education in management, business or a similar field.
Experience managing an agency or team is preferred.
Organizational skills, leadership and decision-making ability.
Good interpersonal skills and a strong service orientation.
Work location: Sfax
3. Ticketing Agent
Main responsibilities:
Welcome and assist customers.
Make reservations and issue tickets.
Handle changes and cancellations in accordance with current procedures.
Collect payments and monitor transactions.
Ensure customer satisfaction.
Candidate profile:
Training in tourism, Amadeus or business.
Good communication skills and a welcoming manner.
Proficiency with computer tools and reservation platforms.
Reliable, organized and meticulous.
Experience in ticketing or the tourism sector is an asset
Work location: Sfax or Tunis
Original listing (French)
Commercial - chef d'agence- billettiste
Dans le cadre du développement de notre activité, nous recherchons des candidats motivés et sérieux pour renforcer notre équipe sur les postes suivants :
1. Commercial
Missions principales :
Développer et fidéliser le portefeuille clients.
Prospecter de nouveaux clients et partenaires.
Présenter nos services et assurer le suivi commercial.
Atteindre les objectifs commerciaux fixés.
Profil recherché :
Formation en commerce, gestion ou domaine similaire.
Bon relationnel et sens de la communication.
Dynamique, organisé(e) et orienté(e) résultats.
Une expérience dans un poste commercial est un atout.
Lieu de travail : Sfax ou Tunis
2. Chef d’agence
Missions principales :
Développer et fidéliser le portefeuille clients.
Assurer la gestion et le bon fonctionnement de l’agence.
Superviser et accompagner l’équipe.
Veiller à la qualité du service client.
Suivre les objectifs commerciaux et administratifs de l’agence.
Assurer le reporting et le suivi de l’activité.
Profil recherché :
Formation supérieure en gestion, commerce ou domaine similaire.
Expérience dans la gestion d’une agence ou d’une équipe souhaitée.
Sens de l’organisation, leadership et capacité de prise de décision.
Bon relationnel et sens du service.
Lieu de travail : Sfax
3. Billettiste
Missions principales :
Accueillir et renseigner les clients.
Effectuer les réservations et l’émission des billets.
Assurer les modifications et annulations selon les procédures en vigueur.
Encaisser les règlements et assurer le suivi des opérations.
Veiller à la satisfaction des clients.
Profil recherché :
Formation en tourisme, Amadeus, commerce .
Bonne capacité de communication et sens de l’accueil.
Maîtrise des outils informatiques et les plateformes des réservations.
Sérieux(se), organisé(e) et rigoureux(se).
Une expérience dans la billetterie ou le secteur tourisme est un atout
Lieu de travail : Sfax ou Tunis
Location and eligibility
- Work locations
- Sfax, Tunisia
- Relocation assistance
- Not specified
- Visa sponsorship
- Not specified
Relocation support does not automatically include visa sponsorship. Unknown information has not been confirmed by the source.
Source and dates
- Originally posted
- Posted 2 weeks ago
- Application deadline
- 30 October 2026 at 00:00 (Tunisia time)
- Source
- Tanitjobs
- Last successful source check
- 1 day ago
A source check confirms the information available at that time. It is not an endorsement of the employer or a guarantee that the role remains available.
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