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Internship opportunity

IT Technician

DATAXION · Network & Systems

Tunis, TunisiaNot specifiedFull timeTemporaryInternship
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About this opportunity

Translated from French by AI. The original is below.

As part of strengthening the support team at Dataxion, we are looking for Helpdesk technicians whose duties include: -Answering client phone calls and handling their requests -Creating and tracking client tickets, -Diagnosing the nature of requests and monitoring the progress of incident escalations. -Handling incident resolution or escalating it to the next level as needed. -Coordinating the various departments involved in the requests. Desired profile -Bachelor’s degree (Bac+3) in applied computer science or equivalent -Good knowledge of network environments and Microsoft systems is essential. -Good organizational skills and a focus on service quality. -Self-control and the ability to provide optimal service. -Excellent written and spoken French. -Preferred place of residence: Bardo, Denden, Manouba area
Original listing (French)

Technicien IT

Dans le cadre du renforcement de l’équipe support de Dataxion, nous recherchons des techniciens Helpdesk qui ont pour missions : -Réceptionner les appels téléphoniques des clients et de prendre en charge leurs requêtes -Générer et suivre les tickets clients, -Diagnostiquer la nature des requêtes et suivre l'avancement de la remontée des incidents. -Prendre en charge la résolution de l'incident ou le faire remonter au niveau supérieur selon le besoin. -Coordonner les différents services impliqués par les requêtes. Profil recherché -De formation Bac+3 en informatique appliquée ou équivalent -Bonnes connaissances des environnements réseaux et des systèmes Microsoft indispensables. -Bonnes capacités d’organisation et sensibilité à la qualité de service. -Maîtrise de soi et aptitude à offrir un service optimal. -Excellente maîtrise de la langue française à l'écrit et à l'oral. -Préférence lieu d'habitation : Zone Bardo , Denden , Manouba

Location and eligibility

Work locations
  • Tunis, Tunisia
Relocation assistance
Not specified
Visa sponsorship
Not specified

Relocation support does not automatically include visa sponsorship. Unknown information has not been confirmed by the source.

Source and dates

Originally posted
Posted 3 weeks ago
Application deadline
22 October 2026 at 00:00 (Tunisia time)
Source
Tanitjobs
Last successful source check
19 hours ago

A source check confirms the information available at that time. It is not an endorsement of the employer or a guarantee that the role remains available.

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